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Darshana Jain filed complaint against Spicejet Air Line on May 11, 2023
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Dear Customer (PNR: DF**FA): Due to operational reason, your SpiceJet flight SG *** from Goa (Dabolim) has been revised. Here are the updated details: SG ***, ** May **, Goa (Dabolim) - Pune (Terminal *), **** hrs - **** hrs.
The flight was supposed to take iff at *.** after being delayed.
They hurried and made us board. Hundreds if passengers are standing on the aerobridge and not being allowed on the flight It is now **** hours.
They do this to avoid * hours delay penalty to be paid to customers!
I tried to complain on the spicejet website, it refuses stating you have already boarded.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
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