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Suraj pathak filed complaint against Asus on Sep 13, 2018
I work in government department which require heavy use of laptops and computers. On **/*/**** display of my laptop stopped working. I submitted my laptop for repair on **/*/**** to nearby Asus service centre.I was told that they will have to order some parts for that and they said i will get my laptop back in *-** days. Now when I contacted asus regarding it they shifted estimated arrival date of parts to **/*/**** ,now when i contacted them about my device they said estimated time of arrival has been changed to */**/****.They are taking ** days for just minor display problem and already wasted my ** days now want ** days more. Upon contacting their support-in@asus.com ,no reply has been given till now.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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