Blue dart - Delay in delivery from Blue dart and no response from their customer suppoer

am writing to raise a complaint regarding the non-delivery of my parcel with the following details:

Waybill Number: ***********

Shipment Date: [**/**/**]

Sender Details: [Gamma industries jalandhar]

Receiver Details: Nazim Ali,Indore Madhyapradesh

Expected Delivery Date: **th August ****

As per the tracking information available on your website, the parcel was supposed to be delivered by **th August ****. However, I have not received the parcel yet, and the tracking updates are either unclear or not updated. I visited your local Blue Dart office Sount tilukoganj, but the staff could not provide a satisfactory resolution. Additionally, the contact number "********** Nitin Tiwari "provided by the office is unresponsive, and I have been unable to reach your customer care helpline (**** *** ****) despite multiple attempts.

I request you to:
Provide the current status and exact location of my parcel.
Confirm the expected delivery date.
Address the delay and ensure immediate action for delivery.
Please treat this matter as urgent, as the delay is causing significant inconvenience.

Kindly acknowledge this email and provide a resolution at the earliest. You can reach me at [**********] for any further clarification.
Thank you for your prompt attention to this issue.