Delay in delivery and no update on App

Meesho And Xpressbess Courier - Delay in delivery and no update on App

Priti Gawde filed complaint against Meesho And Xpressbess Courier on Aug 3, 2022

I ordered a skirt - order ID "************". The order is shipped through Xpressbees. On **th and **th July **** delivery partner updated the status as "Out for delivery" and then "Customer wants future delivery". During this period I never received any call that parcel is out for delivery. On confirming with Meesho it confirmed that wrong status has been updated by the delivery partner. But further there is no action from the delivery partner. Post **th July, there is no update on the tracker by Xpressbees. Further Messho also not giving any satisfactory response nor they are cancelling the order. Actual delivery date was upto **st Jul.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Meesho And Xpressbess Courier

Total Complaints

Total Resolved

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