Meesho And Xpressbess Courier - Return picked up but didn t get refund

I returned my order worth of Rs.*** on **st May **** at **:** pm. A Xpressbees delivery agent picked up my order but he didn't update my order as picked. ********** - this is the contact number of that delivery agent who picked up my order. I contacted him on that same day and to that he said it was a network error. He hasn't been responding to my calls since. I tried contacting Meesho help centre but in vain. Now I lost both my money and product. Please help me to get my refund. ************** this is the AWB number. Please do help me. Thank you.