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Thomson led tv - Delay for TV repair

MANIKANDAN M filed complaint against Thomson led tv on Dec 27, 2022

i have purchased the TV in Flipkart with extended Warranty and my tv was repaired on **th December **** and
i have made the complaint on **th December **** and Jeeves customer service team from pondicherry came on **th December **** and
I am complaint **th December **** **.** PM, Jeeves customer service team Technicial attend the
issue ** th December **** ( nearly * days delay for issue ) attend and they checked it is panel repair on **th December **** and they have taken back tv on **th December **** and
till date no response from them. i have contact the technician they said ** days to ** days wait for the resolve and they say hereafter don't call me you can call directly Jeeves customer
they provide the status harshly. till now no response there is no alternate source provide

Totally delay for Jeeves customer service team Why i am waiting for this, kindly refund or replace my tv within a week otherwise i will file complaint consumercourt.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Thomson led tv

6

Total Complaints

3

Total Resolved

50.00%

Consumer Satisfaction

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