Quikr - Defective Product Sale - With no Re-fund To customer

Dear Team

I have ordered through quikr certified refurbished phones .
Order id ******** dated **.**.**.
I have received a defective product which has been certified by quikr has excellent phone in the ad. From the receipt date of the phone , i have quikr team no of times & i don't any response or even a call back from quikr team to promise me on the defective product refund .

Only i am calling quikr customer service for clear response but even then i don't get a clear one customer service .

I have just received this iPhone today from quikr .

Quikr customer care team does not provide a valued response to make customer satisfied clearly .

Pls don't cheat other customers in these ways and their time for follow up calls and put them into high tension and mental illness .

I am totally out of control on my mind , paying money & begging the team for my cash refund .
It makes my really mental ill .

Pls find the list of mail communications which has been provided to team for responses .

A customer has to beg quikr team to get day to day updates with paid cash to quikr for the defective product delivery .

Regards

Karthik Mohan