Amazon India - Defective product delivery no refund

Vinod Negi filed complaint against Amazon India on Nov 16, 2024

I had ordered a Sony Bravia ** inches LED TV on ** September **** from Amazon online App. It was delivered on ** October by delivered by Amazon delivery agent from Dawntech Technologies, Maharashtra. On installation by Sony agents they discovered the screen of the TV damaged and mentioned it in the job sheet. I requested for return by Amazon App and it was picked up on ** October but not accepted by Dawntech Technologies and no refunds processed. Despite repeated attempts with Amazon no response for the redressal.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Amazon India

571

Total Complaints

194

Total Resolved

33.98%

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