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Jolly Samuel filed complaint against Samsung on Feb 6, 2022
I bought a smart watch on ** Jan ****. Due to being out of station I opened the packet on **th Jan **** after * days later the smart watch got flickering. I tried to contact customer care many times. On every call I I will get reference number ( ********** , **********, ********, **********, **********, ********** ) and many supervisor and manager ( Anuja, Prasanth, Pari, Balaji & Narayana) give me commitments that they will call me back with feedback but unfortunately no one call me on turn around time. At last one of your staff told me I had to visit the service centre but I am unable to vist service centre since I am working in a bank
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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