Mi Store - Defective item delivered and not yet replaced
A V P Bali Reddy filed complaint against Mi Store on Apr 22, 2018
I ordered a **' Tv under pre-order option on **/**/**** through Mi store app, Tv delivered by FedEx on **/**/****. Service engineer came for installation on **/**/****, but due to software defect in TV installation not done. On that day onward I'm continuously follow up with both Mi and service engineer. Mi registered a complaint by my request. But till now no information in this regards from Mi store end.
Recent service engineer called n TV has delivered to service center (aginest the policy of Mi store), will come for installation n replacement.
Till now no one came .
Worst service from Mi store. One month over already as on date.
Min ** times called to call centre through tollfree n registered complaints more than * times. But no reply n no use.
I'm in frustration..I never seen this type of waste service in my life.
Help me in this regards
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