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Whirlpool - Defect product delivered

Manpreet K filed complaint against Whirlpool on May 5, 2021

Fridge was bought on *nd Feb **** from Vijay Sales. Issue started with no cooling. Whirlpool executive visited and changed motor although we had asked them to replace the refrigerator, they did not agree. After that * times Executive visited us for same issues, and he suggested us to purchase a stabilizer(which was never told at time of purchasing fridge). Finally we purchased Stabilizer in April **** and still fridge has NO COOLING and we are keeping milk in Freezer. Such a big loss to us. I need either refund or replacement.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Whirlpool

62

Total Complaints

28

Total Resolved

45.16%

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