HAPPYEASY GO - Deduction of undue charges
Ankit Goyal filed complaint against HAPPYEASY GO on Jun 21, 2021
I had booked two Indigo tickets from Happy easy go with the order ID as
*. ****************** - * passengers
*. ****************** - * passenger
Due to Covid second wave i had to cancel both the tickets directly through Indigo. The post Covid policy of Indigo was consumer supportive and had cancelled the ticket by converting the money in to vouchers and transferring the balance of Rs. ****/- to happy easy go to further transfer it to consumer.
However, the happy easy go has not refunded any amount to me stating that the cancellation of ticket attracts cancellation charges of Rs. ***/- & Service charges Rs. ***/- against each passenger.
As Happy easy go is neither a suffer to my cancellation of ticket and nor they have provided me any service towards cancellation of ticket, therefore they are not entitled for any such service/penalty/cancellation charges.
Also, in this difficult time of pandemic, the organisations must restrain themselves for making profits out of others misery.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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