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Swiggy Insta Mart - Damaged product received in third consecutive time

Abhay Srivastava filed complaint against Swiggy Insta Mart on Aug 31, 2025

I have ordered products from Instamart regularly.

In the last * consecutive orders I made on ** August, ** Aug and ** Aug vide Swiggy order id : ***************, *************** & ***************, I have received the damaged and rotten product and I have shared all images and email, they simply replied not able to initiate the refund. Today they have sent me rotten rotten toor dal in referred order id and same reply they are sending.

I want to seek replacement or refund against the damaged product.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Swiggy Insta Mart

12

Total Complaints

7

Total Resolved

58.33%

Consumer Satisfaction

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