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Swiggy Insta Mart
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How to resolve Swiggy Insta Mart complaints online
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Swiggy Insta Mart?
If you are not satisfied with Swiggy Insta Mart, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Swiggy Insta Mart and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Swiggy Insta Mart
But before filing a complaint, you should
a. Contact the customer support of Swiggy Insta Mart first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Swiggy Insta Mart - Received Expired Product Closed
I bought Quaker Oats and Britannia's Fudge it along with other products on June * **** on (Swiggy Instamart). After consuming it I got severe stomach ache and burn. I later checked the expiry date but it was cleverly erased. I tried checking us...
Jun 10, 2024 by Preethi
Swiggy Insta Mart - Expired product received Offered Resolution
Received expired product ...
Apr 18, 2024 by Bhagyashri Rahul Bhadane
Swiggy Insta Mart - Items missing from my order Awaiting Details
So i ordered groceries from swiggy instamart total amount of the order was ****. But few items were missing in that order and when i reached out to swiggy customer service they are denying refund and refusing to delivery of the missing item ...
Mar 11, 2024 by Venkatesh Hariharan
Swiggy Insta Mart - Have bad condition products and not able to give refund or replacement Open
I ordered items from swiggy instamart , order id ( #***************) The order includes Amul Rasmalai , and the product I got was in a really bad condition, the rasmalai has turned into curd , I paid *** rupees for it , and it’s totally wa...
Oct 03, 2023 by PIU SAHA
Swiggy Insta Mart - Wrong product Open
Hi Team, I have ordered for Manforce * in * condoms but your team delivered different ones. I am not aware before use as this is a different product which I ordered. I tried to get solution from customer care but he was not able to provide...
Aug 26, 2023 by Abhishek Mishra
Swiggy Insta Mart - Damaged products Closed
Hi, The product is damaged and milk is leaking. The oil is of **** which is very old. The cap is missing and the bottom is not in its original packaging. The product was dirty as it was not properly packed and handled well even delivery per...
Aug 19, 2023 by Faizi Eram
Swiggy Insta Mart - Order was not delivered but marked as delivered Closed
Hi, yesterday I placed an ORDER #*************** The order showed delivered where as I didn’t received any. All the customer support said is that can’t give refund nor replacement as per policy. After requesting to let me know the deliv...
Jul 18, 2023 by Gitanjali Bora
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