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Mazahir Gadiwala filed complaint against Samsung on Nov 18, 2021
Product was ordered from Samsung online store. It came damaged. Me, my mum, sister call customer service almost every day. They say you'll get a response in maximum of ** hours. It's almost been a month. No steps have been taken to even start the refund/exchange process.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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