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Dhara Sheth filed complaint against Zepto on Apr 4, 2025
We ordered pur first order from zepto on */*/** and the person delivered the items incomplete. We have contacted zepto's customer care so many times, left messages, called them....but no results. I wrote ma mails but zepto wont take its responsibility.
We dont care about the rider partners nor about anything. I ordered from zepto and it didn't deliever.
Intact we returned an item and even haven't got refund for it.
That's awful and shameful thing to do.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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