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Zepto - Customer care said weve received all the items but we haven t

Dhara Sheth filed complaint against Zepto on Apr 4, 2025

We ordered pur first order from zepto on */*/** and the person delivered the items incomplete. We have contacted zepto's customer care so many times, left messages, called them....but no results. I wrote ma mails but zepto wont take its responsibility.

We dont care about the rider partners nor about anything. I ordered from zepto and it didn't deliever.

Intact we returned an item and even haven't got refund for it.

That's awful and shameful thing to do.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zepto

41

Total Complaints

26

Total Resolved

63.41%

Consumer Satisfaction

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