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vidya filed complaint against Kotak Mahindra Bank Limited on Mar 3, 2023
Kotak customer agent came to complete *** kyc but he converted my zero balance *** account to premium account with *** kotak insurance policy without my consent. I have received an email as if I have enrolled kotak kmbl policy Rs *** will be debited from my account. What he asked me to review that pic also attached with this. I never asked him to add policy on my name and open premium account but he used my signature and opened the premium account. I want to close banking with kotak and don't want the charge get applied in future. Please support
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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