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Chaturvedula Venkata Seshumadhav filed complaint against Airtel on Oct 22, 2018
There was a billing mistake from Airtel’s side that resulted in over billing. Upon raising a request Airtel's nodal team claimed that they fixed the issue and it will not reoccur.
Despite thatthe billing issue kept happening again and again (June **, June **, Aug *, Aug **, Sep **).
Every month I have to call customer care, to get it fixed. They provide me a waiver and promise that it will not happen again.
This has resulted in loss of valuable man hours of mine, and extreme mental suffering
I would like to sue Airtel, and demand an explanation and compensation for the damages.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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