Just Dial - Complete services still not provided

Dear Suhani Ji/ Bijay Ji,

First of all, we would like to thank you for introducing JustDial to us. However, we are not satisfied with the services provided. Moreover, the complete package of services is still not delivered. Kindly read below the filling issues being faced by us and we request you to kindly acknowledge the same or else kindly issue us a full refund:

*) We had asked for GST invoice and mentioned our company name as ABC DIARIES. However, no bill has yet been received in the company's name. Kindly issue us the rectified invoice soon as we have to find GST on that.

*) Our listing is still not active is various categories which we requested for. Example: In Video Categories, we see ourselves in *th number. We presume that the First slot is already booked. However, the second and third are not even from our state. Few Categories: Wedding Video Shooting Services, Pre Wedding Video Services, etc

*) Our mobile numbers are still not visible on the listing. There is a dummy JustDial number. We do not wish the number to be present there. We request you to kindly update our numbers.

*) The verified and trust seal is still not active/ visible on our listing. Kindly activate it at the earliest.

*) We do not get notification if there is any lead. We have to login and check our listing to see whether there is any lead or not. The leads received till now are all irrelevant and not pertains to our business. There is no option to mark it as irrelevant.

*) We have the free listing since * years and it was running the same way as now. We do not see any use of paying and upgrading to paid listing.

We spoke with both of you yesterday. You confirmed to resolve the issue. However, till now our issues are unresolved. We once again request you, to either solve all of the issues at the earliest else kindly issue us our refund at the earliest.

Regards,


Kousika Sahoo,
Director
ABC DIARIES PRODUCTION HOUSE PRIVATE LIMITED.
*st Floor, Koshala Honda, Panposh Road, CIVIL Township, Rourkela - ******

Billing Date: **.**.****
Invoice No: OR****RC********