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Anusha Sanjeev Mehta filed complaint against Booking.com on Apr 11, 2026
I am to receive **** euros for flight cancellations which the airline has refunded fully (visible on their website). However, Booking.com has only refunded *** euros. I have contacted them multiple times regarding this issue and every single time I need to repeat the issue. They do not seem to make notes on this case and continously provide false reassurance that the issue has been escalated and they will contact me within ** hours. * weeks later and the issue has still not been resolved, no one has contacted me regarding the status and the support team still does not have any note regarding the issue as I have to explain the whole thing every single time.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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