GAGAN KUMAR PATASKAR filed complaint against Swiggy on Aug 5, 2024
am writing to express my deep dissatisfaction with the service I received from your company on **-**-****. I placed an order at **:** PM, which was accepted and assigned to a delivery partner Shekhar Maiti at ***********. However, after waiting for two hours, my order was abruptly canceled at around **:** AM.
This situation left me in a difficult position, as all good restaurants had closed by that time, and I was unable to find an alternative meal option for the night. As a result, I was left hungry and extremely frustrated.
Here are the details of my order:
Order Number: ***************
Date and Time of Order: **-**-**** **:**PM
Time of Cancellation: **:**AM Date **-**-****
This experience has severely impacted my trust in your service. I rely on food delivery services to provide timely and reliable meals, especially during late hours when other options are limited. The cancellation without any prior notice or viable alternative has caused significant inconvenience and distress.

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I payed the Swiggy *** , for tshirt , bag but still bending *week above. It's slove or call back.
From phonepe my money was deducted and when I went to swiggy I saw that the message is there that your order is not received due to fail in payment
Order deliver Marne ke Karan ID ko deactivate kar diya gaya hai please help MI yah ID chalu ki jaaye
I received the incorrect order from swiggy and many times I have tried to reach the swiggy tem form meaasge form help and support call and send * * Emails. Still no response received form them and submit e...
Complaint Summary I placed an order on Swiggy Instamart on April *, ****, under Order ID: ***************,from Nagpur to Pune address, during which I was charged twice for the same transaction due to a payment issu...