OLA CABS BENGALURU - Complaint against OLA Cabs
Dolphy DMello filed complaint against OLA CABS BENGALURU on May 29, 2022
Ticket id given by OLA - *******
I engaged OLA for travel from Kempe Gowda Airport to Prestige Song of South, Yellanhalli at around *.** am on **.**.****. The OLA vehicle allotted to me was Prime Sedan - White Dzire Tour and the driver name is Yuvaraja R. The CRN is **********.
For this ride there have been two payments effected i.e. one from my Paytm Wallet for an amount of Rs.****/- and another payment made by me thru Google Pay for an amount of Rs.****/- (incl tips of Rs.**/- to the driver).
The issue of double payment arose since neither me nor the driver got any intimation w.r.t. the payment made by me from my Paytm Wallet. In fact, though the Paytm Wallet showed a debit of Rs.****/- around ** mins prior to reaching the destination, the transaction status indicated as 'kept on hold'. Even after reaching the destination, there was no indication of the payment being made and hence I was compelled to make another transaction thru GPay into the Driver's account.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Madhusudhana Raju on Jul 12, 2021
OLA CABS BENGALURU – Drivers of allocated CAB do not respondClosed
This happens frequently and always at Majestic Bus Station. Whenever I travel from other places and reach Bengaluru Majestic Bus Station, the time would be around * to * am. I always try to book a CAB. The system w...
Carlton Lee on May 29, 2022
OLA CABS BENGALURU – FraudOpen
After completing the ride, I had made the payment via Google Pay online to the Driver directly and I have the proof for that as well. After a month, Ola sends me a text message on my phone that I have an outstandi...