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Bipin Kumar Pandey filed complaint against Blue star ac on Jun 15, 2023
I had bought Blue star AC on ** June ****,as per the product call centre they have to provide two free service from there side in warranty period in * year.on ** may **** i called blue star call centre for service then they raised a ticket against my product for service and they told me today evening before * service technician will visit to my home,as i waited no body came then I called back them on ** may ****,then as call centre again raised *nd ticket and they promised that some thechnician will sure come today,but no body come as usel,one more thing i had already informed the purchasing date of my product that was * June ****,as per call centre if technician fail to come before the waranty period still i will be eligible for free service as i make request before the product warranty finish,but after few days they themselves closed the ticket and recieved Message that the ticket is cancelled.Today on ** june **** when I called i again service centre they informed me that my service had done by *rd party which is not true no service has done until now and also call centre informed me if I want service now i have to pay as the waranty finished.so i want to complaint for this fake practice
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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