Mediassist (https://www.medibuddy.in/) - Claim not getting reimbursed
Aayush Shrivastava filed complaint against Mediassist (https://www.medibuddy.in/) on Dec 11, 2019
I lost my original cash paid receipts for the claim so I provided them with the duplicate receipts which had all the information and also the hospital seal was provided in there. Other than that, I also provided them with the final bill, hospital breakup bill, discharge summary and everything that they have asked for.
But the insurance company is again and again asking for the original cash paid receipts even though I justified them that original receipts are only provided once. The final bill that is enclosed contains all the information about those missing receipts and clarifies that I have paid all my dues.
According to the Indian Constitution, if someone has lost even all their original documents, they can raise the claim with duplicate ones. In my case, I have only lost * or * of the documents.
So, it is my humble request to you, please help me regarding this.
Thousands of customers like you have trusted Voxya to resolve their issues
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Sunil N on Jan 25, 2021
Mediassist (https://www.medibuddy.in/) – Refund amount not creditedClosed
My Order ******* got cancelled by Medibuddy due to no stock availability of the medicines. I have made a credit card payment against this order ( transaction details below). i have been told i will get the refund...
shaik nagulmeera on Apr 1, 2020
Mediassist (https://www.medibuddy.in/) – Health insurance reimbursement claimClosed
I am working in a private company and my company provides insurance with help of Medibuddy (me no need to pay the premium-company will take care) Recently i have applied for reimbursement for the amount of ***** an...
Yashaswini on Mar 11, 2023
Mediassist (https://www.medibuddy.in/) – Claim delayed and causing mental trauma Open
I've raised a claim of ₹**,***/- and have attached all the bills and documents provided by the hospital inspite of this mediassist team has come back to me asking for the same documents which I've already attached m...
Arun Kumar Singh on Dec 3, 2020
Mediassist (https://www.medibuddy.in/) – Reimbursement not madeOpen
I have submitted for claim reimburse and have raised at least * requests/tickets for resolution but still nothing has happened. No support has been provided my the team. My claim id is H****************
Suresh nathani on Aug 12, 2020
Mediassist (https://www.medibuddy.in/) – claim not yet processedOpen
Hi Team, It has been almost a month now my claim is still not processed. I have been calling and sending emails but everytime i just hear the same shit that our team is working on it.Is this the service you provide...