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Bharat Sanchar Nigam Limited - Cheque return charges levied (+91-361-2460207)

Asha Kanta Sharma filed complaint against Bharat Sanchar Nigam Limited on Jan 13, 2018

To,
Bharat Sanchar Nigam Limited
Bharat Sanchar Bhavan
Harish Chandra Mathur Lane
Janpath, New Delhi-*** ***
Corporate identity Number
(CIN):U*****DL****GOI******

We had made a payment of Rs. ***/- via Axis Bank, Cheque No. ******, Dated:- **-**-**** but the same have not been debited in our account till now and a Cheque bounce charges of Rs. ***/- has also been levied in our account against +**-***-*******, Customer ID : **********, Account No. ********** for the month of Aug ****.

How is it possible that Bharat Sanchar Nigam Limited has not intimated us of any cheque return due to any reason which might be mostly probably due to any Technical Issues faced by Clearing Banks and directly levied a cheque return charges to us for Rs. ***/-

We should have got the communicated that our cheque has been returned unpaid and Bharat Sanchar Nigam Limited should have couriered us the Original Cheque along with Cheque Return Slip as provided by your Bank.

We are feeling pity on the kind of Bharat Sanchar Nigam Limited Internal Working and its future prospects.

Arrange to send us Original Cheque along with Cheque return Slip by Bank. The Cheque return charges must be levied on account of Insufficient balance in our account and if the cheque got returned due to any technical reason which is beyond the control of us we must not be levied any charges in our account.

Hope the concerned department will be taking necessary action in this regards on high priority without forcing us to make the issue an National Issue in India.

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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

Bharat Sanchar Nigam Limited

20

Total Complaints

5

Total Resolved

25.00%

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