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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Bharat Sanchar Nigam Limited - Internet connection not working Closed
Internet connection not working from past * days and not proper service been granted to resolve this..Bharat fibre...
Nov 11, 2023 by Harshal oswal
Bharat Sanchar Nigam Limited - Didn t get the invoice of my connection Open
Last year on ** March I have taken the bsnl broadband connection that cost me **** one time payment after that I am getting the bill of every month that has been paid by me in the same month. But what about the **** for that I didn't receive an...
Feb 21, 2022 by ASHISH KUMAR PATHAK
Bharat Sanchar Nigam Limited - Very poor Service by BSNL Fiber Open
The phone number is out of order since inception while the broadband is working with frequently los and bad service turn around time and there is no delay in bills from my end. I have been in continuous conversation with the vendor and taking...
Jul 28, 2021 by Ramashish
Bharat Sanchar Nigam Limited - Bsnl disconnection Open
I got transferred from chhattisgarh to Maharashtra so I disconnected my bsnl landline and broadband by writing application and it was approved by the concerned person.infact I filled the form for return of my deposit but it's been * months stil...
Apr 28, 2021 by Amit Shinde
Respected higher Authorities of BSNL (BHARAT SANCHAR NIGAM LIMITED) My Name is Shubhash Maske This is my BSNL Number ********** Lattitude and Longitude **.***** and **.***** Address Room *** BranmhaVadgaon Taluka Parthur Distri...
Apr 11, 2021 by Shubhash Maske
RESPECTED BSNL HIGHER AUTHORITIES My Name is Trimbak Pradhan This is my BSNL Mobile Number ********** Lattitude and Longitude **.***** and **.***** Address Of Network Complaint Room ** Lawni Village , Taluka Mantha District Jaln...
Apr 10, 2021 by Trimbak Pradhan
To, CMD COMPLAINT DEPARTMENT AND MAHARASHTRA APPELLATE DEPARTMENT My Name is Suresh Tayde This is my BSNL Number ********** Lattitude and Longitude **.***** and **.***** Address Room ** Parthur , Daithnya near Shankar Mandir ...
Apr 07, 2021 by Suresh Tayde
Respected Higher Authorities of BSNL My Name is Bhaskar Gaikwad This is my Mobile Number ********** Lattitude and Longitude **.***** and **.***** Network Complaint Address Room ** Devdi Hadgaon Village , District Jalna Maharasht...
Apr 07, 2021 by Madhuri Gaikwad
Bharat Sanchar Nigam Limited - FTTH internet Application Cancellation amount refund Open
I had applied for a BSNL FTTH internet connection under my mother credentials last year in the month of December. Waited for * months for the installation of the connection at my residence. Kept following up with the SDO appointment to my pinco...
Sep 04, 2020 by Saurav Kumar Nayak
Bharat Sanchar Nigam Limited - Bharat Fiber Internet service not restored Open
Hello, my name is Saliq Javaid due to the poor BSNL broadband service I was convinced to take Bharat Fiber. I applied for the bharat fiber connection, provided all the necessary documents & filled up the form. After few days I was BSNL authorit...
Jun 28, 2020 by Javaid ahmad bhat
My problem relates to BSNL's weak network in our area. I have been using the BSNL service for a long time.Basically, I'm using BSNL for internet access. There was a very good *G network available in our area. But, in the last ** days, we got a ...
Jul 03, 2019 by Vishal Chauhan
Bharat Sanchar Nigam Limited - Mobile Port From Aircel to BSNL Open
this is for your kind information that, after the aircel closed his services, i was port my number "**********" in bsnl on mar-****. and my number also activated in april-**** last. but after using * or * days in *th may'**** they also deactiva...
Jun 29, 2018 by SAURABH NEGI
Bharat Sanchar Nigam Limited - VAS Activated by cheating the customer Closed
Hi, Customer care executive called me to my landline and asked me to send a SMS (BVAS to *****) so that our landline complaints can be raised via mobile. As soon as i sent him the message, he cut the call and when i saw the message it was l...
Feb 15, 2018 by Manu H B
Bharat Sanchar Nigam Limited - Fake promises Closed
Respected Sir, I, Suresh Chauhan, had applied for a New Broadband connection of on ** October ****. Just two days later i.e. ** October ****, I got a message from BSNL that my request for new connection was completed and they also allotted me n...
Jan 15, 2018 by SURESH CHAUHAN
Bharat Sanchar Nigam Limited - Non Updation of registered corporate email and mobile number Open
Dear Bharat Sanchar Nigma Limited, Guwahati, Assam, India We had submitted an application for updating Mobile and E-Mail ID for Bharat Sanchar Nigma Limited Telephone Number +**-***-*******/*** & +**-***-******* as on **-**-**** But the ...
Jan 13, 2018 by Asha Kanta Sharma
Bharat Sanchar Nigam Limited - Cheque return charges levied (+91-361-2460207) Open
To, Bharat Sanchar Nigam Limited Bharat Sanchar Bhavan Harish Chandra Mathur Lane Janpath, New Delhi-*** *** Corporate identity Number (CIN):U*****DL****GOI****** We had made a payment of Rs. ***/- via Axis Bank, Cheque No. *****...
Jan 13, 2018 by Asha Kanta Sharma
Bharat Sanchar Nigam Limited - Unable to download mobile bills from bsnl selfcare portal Open
To, Bharat Sanchar Nigam Limited Bharat Sanchar Bhavan Harish Chandra Mathur Lane Janpath, New Delhi-*** *** Corporate identity Number (CIN):U*****DL****GOI****** We would like to bring your kind attention to the fact that Bharat...
Jan 13, 2018 by Asha Kanta Sharma
Bharat Sanchar Nigam Limited - Money not refunded of failed recharge Open
Recharged my mobile number ********** on *th Jan **** with an amount of Rs. *** but it was failed. Money was deducted from my bank account but it is still not yet refunded. On calling to their customer care they said they don't know about the ...
Jan 11, 2018 by Sanit Tater
Bharat Sanchar Nigam Limited - Low network speed Closed
I am not getting the promised network speed...
May 02, 2017 by Nizam Ashraf
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