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Manu H B filed complaint against Bharat Sanchar Nigam Limited on Feb 15, 2018
Hi,
Customer care executive called me to my landline and asked me to send a SMS (BVAS to *****) so that our landline complaints can be raised via mobile.
As soon as i sent him the message, he cut the call and when i saw the message it was like VAS has been activated and *** will be deducted in total as part of * services.
I have filed a complaint in customer care (but no response).
The customer care number is ringing but no answers.
Same thing has happened in India from July **** but no action has been taken by BSNL.
Please deactivate the VAS from my landline
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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