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himmatkaur filed complaint against Kaya Skin Clinic on Apr 19, 2021
On **th of April **** I visited Kaya Clinic Himayat nagar Hyderabad branch to get a chemical peel done (cosmo peel) after the peel i felt a bad burning sensation on my scalp which i ignored and went home after few days i noticed dark line on my scalp when i took a closer look it showed a darker burnt mark around * inch long deeper towards my crown area and that was clearly caused by the chemical peel liquid which dripped downwards while it was being applied on my face .
I called up the clinic to inform them on the same questioning about their unprofessional service where my scalp was scared
they gave me a whatsapp number where i was asked to send them the pictures . i did sent them the video and picture of my scalp area where it was burnt . a straight line ... wow and the reply was awesomely unprofessional They said apply Momate F cream thrice a day for * days . that's it .
NO sorry for the action above , NO call back to speak to the dermatologist who conducted the aweful ( error) service .( instead I was informed the doctor is not available he will be back tomorrow and we shall call you back. Hmm today is **th April **** and I am still waiting.
Kaya Limited
Center: Himayat Nagar
Pavani Estates,*-*- ***/C/UG/*, Himayat Nagar , Hyderabad - **
Clinic Contact No-**********
Place of Supply - Telangana
CIN No: L*****MH****PLC******
GSTIN: **AACCK****L*ZL
PAN:AACCK****L
TICKET NO:INV*****
Tax Invoice HMTTI*****
Badly affected skin in my scalp area is chipping off now , how would I be ????
The scalp area near my forehead on the left side is paining when i tight my hair the skin is chipping off and due to that I had to cancel an important event of mine . Now tell me how one would be affected ?
I need a refund on my last service. I do not want to avail any more services from KAYA if they are trying to compensate NO way. I cannot risk my skin any more i do not trust them . I clearly need the refund for the damage I went through the time i wasted and the mental trauma caused to me looking at the mirror my BURNT SCALP every day.
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
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