OYO - Checked out immediately after check in

I booked hotel poojith in Tripathi for * days ( Dec **- **) thro Oyo hotels. I checked at **** pm on ** . To my disappointment hotel rooms to shabby and full cockroach. I contacted Oyo demanded any room in different hotel or refund. Both where refused. Even owner refused to refund which he agreed intially.

Following are mail to Oyo
Fw: Ticket ID: ********** | Ticket Type: SIG Escalations | Resource Type: Booking | Resource ID:
Ticket ID: ********** | Ticket Type: SIG Escalations | Resource Type: Booking | Resource ID: N*ON****
As Oyo failed to PROVIDE another room in different hotel. Check out of the hotel at **:** am on **th ( I checked in **:** pm **th). For * hours I was calling Oyo customer care and. Sending all pictures. ALL IN VAIN.THE ROOM IS TOTALLY UNFIT FOR HUMAN LIVING
IT IS FULL OF COCKROACHES CLIMBING OVER MY CHILDREN THEY STARTED SCREEMING.AND NOT EVEN *% IT IS MATCHING WITH PICTURES IN WEBSITE.
OYO WAS NOT OFFERING ANOTHER HOTEL BUT ONLY READY TO PROVIDE **% CREDIT WHICH IS NOT SOLUTION.
EVEN IF YOU PROVIDE ***% WE CAN'T SLEEP IN SHABBY ROOM FULL OF COCKROACHES.
SO I DECIDED TO CHECK OUT MOVED TO OTHER HOTEL. (EVEN THOUGH ROOMS ARE AVAILABLE. EVERY HOTEL MANAGER NOT READY TO PICK UP CALLS FROM OYO THAT WAS RELATIONSHIP)
SO IF YOU HAVE ETHICS IN BUSINESS REFUND MY FULL AMOUNT OF BOOKING IMMEDIATELY.

SARAVANAN
**********