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Prachi filed complaint against Zomato on Nov 25, 2019
I had ordered from this restuarant listed on Zomato and had a offer "Diwali" going today...Just because they had offer doesn't mean they will fool customer and serve anything up to there wish in any size and quality...I had given a simple order of Dal Tadka, Palak Paneer and pratha's...No mini meal no happy meal no Thali....But what I received was shocking!! A yogurt cup size dal and veg.....It was pure Cheating! I had paid for a full size meal and Zomato is not Compensating for my loss...There are certain sets of standards for restaurants in India...Not one cheats for pea size quantity....This was most ridiculous food delivery I have ever received...If they don't wish to serve customers in offers then atleast not cheat them by such Drastic QUANTITY ISSUE...I want compensation for my loss and mental agony...Customer Care has refused any kind of compensation and any action on this issue on there and restaurant's behalf...Zomato is one Leading Food Frauds Apps Looting and galloping customers money and say's for every fraud is covered under there Policy...They say we can't help it...I hope they die out of Food Poising eating other money and harassing customers.....I was asked to file a court case by there customer care...I will certainly love too..Swiggy is way better if any issue arises they atleast compensate by issuing discount coupon ...But no no...not these BASTARDS!! They will die out of Food and Reason will be Food....Don't mess with ppl's health and Food..You won't exist after few years
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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