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Magicbricks - Cheated by a Verified Partner on MagicBricks

Anusha Pandey filed complaint against Magicbricks on Jan 1, 2022

I had to shift to Mumbai so I searched for a PG on MagicBricks. It showed me a verified Partner on their app so I contacted them. The owner seemed like a nice person and asked for deposit money to book the PG. Since he was a verified partner I paid him the deposit. A day before shifting to Mumbai I called him again to confirm everything and to remind him that I'll arrive the next day. He asked for the full payment since it's the procedure so I complied after a lot of thinking. I was desperately in need of a place. I paid him a total of **** rupees. After I reached Mumbai, I found out that the address that he sent was fake and he demanded more money to send the correct address. I requested him to settle everything upon meeting but he denied and then stopped taking my calls. I'm very scared and lost and don't know what to do. It's a huge sum of money for me, I'm just a student. MagicBricks customer care isn't even picking my call. I want my refund, I'm in a very bad position right now financially. Please help.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Magicbricks

34

Total Complaints

20

Total Resolved

58.82%

Consumer Satisfaction

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