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Pinktonic - Cheap Quality Product

Anjalika Negi filed complaint against Pinktonic on Jul 9, 2021

I ordered from Pinktonic Instagram Page on *th July **. I was very happy when I received the package, but I realized it was extremely cheap quality as soon I opened the package. The fabric is extremely poor and the stitching is also poorly done. It was nowhere close to the product image. I tried calling PinkTonic but they did not respond back, I messaged them many times with the issue and images, they just replied once said the product back for replacement.
After this lack of customer service and almost * response rate I do not want the product and want the full return. They have wasted my hard earned money and time as well.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Pinktonic

4

Total Complaints

2

Total Resolved

50.00%

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