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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against pinktonic?
If you are not satisfied with pinktonic, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from pinktonic
But before filing a complaint, you should
a. Contact the customer support of pinktonic first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
pinktonic - Package delivered but too cheap quality Closed
I bought a suit from this instagram page called as pinktonic. The seller assured me that the quality of the product will be good so no need to worry about that. But after recieving the package i was highly disappointed. The suit material was lo...
Jul 15, 2021 by Sangeetika Gupta
pinktonic - Cheap Quality Product Open
I ordered from Pinktonic Instagram Page on *th July **. I was very happy when I received the package, but I realized it was extremely cheap quality as soon I opened the package. The fabric is extremely poor and the stitching is also poorly done...
Jul 09, 2021 by Anjalika Negi
pinktonic - DEFECTIVE POOR QUALITY PRODUCT DELIVERING TO CUSTOMER Closed
I ordered a dress worth Rs ****/- from Pinktonic.They promised to return /exchange product if found damage or defective...now they are not replying or responding to my messages.......
Mar 02, 2021 by Nisha Jain
pinktonic - Package not deliverd Open
I have ordered some product (mentioned on their Instagram account - @pinkktonic), through there Whataspp number they have provided on their portal (*****-*****), i paid online Rs **** for my order, till then everything is fine. Days passed, i h...
Jul 28, 2020 by Kanchan Bisht
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