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Om prakash Bind filed complaint against Ola Cab on Oct 10, 2019
I booked Ola cab from Redfox East Delhi to Kalkaji, Delhi, booking amount was *** INR but when ride was completed, it shown *** to pay cash. When I checked bill detail nothing was mentioned except tax and total amount. When I complained against this charge, they refunded *** extra charge amount.
Same day it was happened again but this time driver charged extra money by showing the fake bill of ***₹. However, actual bill was of just ***₹. When I complained in Ola support, the gave again a coupon of *** ₹. So In this way, I was charged ***₹ extra in cash and got coupon for that which was not required at all. In this case, ***₹ doesn't matters a lot but the way they are charging is wrong.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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