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Raghunandanan Gandharvakottai Kalyanasundaram filed complaint against Air India on Nov 10, 2019
I am a retired from service from a private company and have been using AIR INDIA for local and international flights . When i was in private sector i had given my then employer e mail id and i wanted that to be changed to raghunandanangk@outlook.com . AIr india insists that i need to get a no objection certificate for changing e mail id . It is more than * years since u have retired and i dont see any logic for insisting for no objection certificate to change the mail id.
Recently they have cancelled a flight which i was booked from Guwahati on (AI *** on **/**/****) to bangalore . I came to know as my daughter was also booked in the same flight and she got a mail . My frequent flyer reference is AI *********.
Please advise the concerned in Air india to allow for e mail id changes . I am now in singapore and i am afraid to book the tickets as i may not know for any flight changes or cancellation .
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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