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JustDial.com - case of fraud and scam through Justdial com

mini kumari filed complaint against JustDial.com on Mar 10, 2021

My name is mini kumari, i am registered user of justdial
I was searching packers n movers for house shifting from palwal to palwal on justdial.
After some time I received a call from justdial vendor -name Mukul(**********)
JustDial shared my number to fraud person, Mr. Mukul [HINDUSTAN TRANSPORT] called me & starting asking “Are you looking for PACKERS & MOVERS” then I said yes & I asked “How did you get my Mobile number & How did you know”, then he said through Just Dial.
He charged **** rs for shifting.
also demanded for ****rs in advance I.e booking amount.
i said ok , i will pay through justdial platform then he said no, you need to transfer on my google pay(**********)
i transfer him **** rs on his given number.
Pickup date was yesterday (**, march ****) and timing was * am.
we called him ***times but he didn't pick our call, not even he shared truck number or driver number.

He didn't sent any truck even I called him so many times at last i arrange myself everything.

How justdial can make their user fool and can do fraud, this is totally unethical

Refund my money and take action against him(mukul - Hidustan trasport).
I want my hard earned money back.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

JustDial.com

35

Total Complaints

15

Total Resolved

42.86%

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