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Jaydip Gupta filed complaint against Justdial.com on Mar 25, 2024
One of the JustDial executives (Mr Deepak Thakur **********) had committed fraud on the pretext of the fake and fraudulent promise made to me on the ECS purchase followed by the invoice numbers DL****SE******** and DL****RC********. I have raised the concern many times by calling customer service but no appropriate resolution was received. Despite my confirmation to stop my ECS and services, services were not stopped. It’s been more than a week, I haven’t received any response from your concern team (Mr Aakash). Based on this I have suffered mental harassment for calling up daily to JustDial for customer care but no solution was received, just false promises from the ECS Concern team. I am enclosing the details for your reference mentioned below:
Contact Number: **********
Business Name: St. Stephen Play School
Location: South Delhi
Amount: Rs. *, ***/-
I want the refund which they are not issuing it.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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