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Justdial.com - Justdial didnt provide the asked service and not refunding the amount

Manikandan P filed complaint against Justdial.com on Mar 9, 2023

We asked for a service with Justdial, asking for our name 'INTERCARE PEST CONTROL' to be listed on top in Tiruvannamalai and nearby region for pest control. Justdial representative Ajay, approached us and suggested with a package called Standard and promised us this package is enough to list our name on top *. We made payment for first invoice amounting ****.**on **st feb **** and the next ECS for **** on **th feb **** itself. Justdial didnt provide the service we asked and when we asked for refund, replied us saying about some contracts which is not informed us. All the background work is done by their representative itself without informing us. We mailed Justdial team asking for full refund, since they did not provided us the service we asked.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Justdial.com

35

Total Complaints

15

Total Resolved

42.86%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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