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Redbus app - Cancellation option disable

Kundan sonkusre filed complaint against Redbus app on Feb 17, 2025

I book my Nagpur to prayagraj in ** Feb ****, But due to office reasons I have to cancel the booking. When I was booking, the cancellation option was visible and when I am looking now, it is showing disabled. I will not be able to cancel my booking. And I can't cancel on the app, I can't even call customer care. Kindly help me for cancelling my ticket.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Redbus app

8

Total Complaints

5

Total Resolved

62.50%

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