Cancellation issue with goibibo

Goibibo - Cancellation issue with goibibo

Veda Pragna Yalamanchili filed complaint against Goibibo on Mar 19, 2020

Hello,
I recently made a booking (purchase) through goibibo of an international flight from India to South Korea with Air Asia airlines. Because of the corona virus the airlines offered full refund allowance for cancellations done and I requested goibibo to do the same. I don't know what they did but they kept saying my refund request was rejected by the airlines. When I spoke with the airlines directly they mentioned that there was no refund requested from goibibo. This issue was going on since **th February and I have proof from airlines saying that there is no refund requested and I have emails from goibibo saying that the refund was cancelled from airlines. I want to go further in this matter and am seeking legal help in doing so.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Goibibo

827

Total Complaints

327

Total Resolved

39.54%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Sharukh Hussain on Feb 19, 2025

Goibibo – Flight ticket has been Cancelled Closed

I have booked a Spicejet flight from Chennai to Delhi on Feb **th through Goibibo. I wanted to reschedule the flight to Feb ** but in the Goibibo app it was showing the flight has been cancelled so I called the Goib...

MUKESH MEHTA on Nov 18, 2024

GOIBIBO – REFUND NOT RECEIVED FOR CANCELLED FLIGHTClosed

I am writing to request an update on the refund for my flight from Indore to Mumbai scheduled on *th October ****, which was cancelled by the airline. I received an email confirming the cancellation, but it has been...

Dinesh Kumar on Sep 10, 2024

Goibibo – i try to cancel my trip but the app get closed automatically Closed

I booked my trip by ** am instead of ** pm I tried to cancel my ticket but the app closed without refund

Yasmeen on Aug 11, 2024

Goibibo – Refund not initiated Closed

I had booked a ticket from goibibo on July **th and it was canceled due to technical glitch. The refund was to be initiated before *nd August but failed. There is no option to connect with the customer care executiv...

Akram on Jul 14, 2024

Goibibo – I have booked bus ticket due late reaching but driver cancelled ticket Closed

Ernakulam ok chennai bus ticket cancelled by bus driver due late reaching to stop due to heavy traffic I have late and * days completed till now not received any call message from goibibo pls help