Byju Classes - Cancellation and refund of loss from byju s

A councellor Mr Prasanna Pandey had come to advertise for the course and said everything good about byju's course classes In the July month ****. After paying in favour Avanse finanse collaborating company of Byju's **** rupees for joining he said that it can be cancelled under ** days. If you want to cancel this course and refund of the course. I had sent the mail for cancellation within ** days of terms. We were told that Head manager will call but he didn't called then said it can't be cancelled. We have already called customer care many times but they don't proceed to the cancllation process.They didn't cancelled and after a month Avanse bank which collaborate with byju's debited ***** rupees from the account by fraudently in out date of installment date. I request you to refund the ammount lossess because of it.