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Byju Classes
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byju Classes?
If you are not satisfied with Byju Classes, file a complaint now:
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But before filing a complaint, you should
a. Contact the customer support of Byju Classes first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Byju Classes - Refund of Rs Open
I enrolled my child with Byju online course for * year during ****-** with Rs.*****/- * year EMI, and contunued with * year having several complain for Tab is not working. That was still not resolved having paid for. Due to time constraint of ...
May 09, 2023 by Rashmi Ranjan Tarenia
Byju Classes - Cancellation of 4 year Online class Open
I enrolled my child with Byju online course for * year during ****-** with Rs.*****/- * year EMI, and contunued with * year having several complain for Tab is not working. That was still not resolved having paid for. Due to time constraint of ...
May 07, 2023 by Rashmi Ranjan Tarenia
Byju Classes - No response on refund after cancellation Open
We have joined Byju's **th CBSE classes. Within ** days as per company policy, we have sent the cancellation of the course with proper reasons. It has been more than ** days, so far we have not got proper response on my refund....
Apr 15, 2023 by R Balasubramanian
Byju Classes - Due to very worst service and feeling ditch by byju Closed
i take a byju service *** for my child and pay ***** for this course but after * month my financial condition is not good to pay any instalment so After very long discussion with byju service they agree to they do not take emi because of th...
Apr 05, 2023 by Puneeta Singh
Byju Classes - Service not provded as promised Open
For the Byju educational app we had subscribed in year **** (from Grade * to Grade ** )when my dautgher was studying in Grade *. Till grade * , we must access tutorials through app (self service only)and from Grade * it was promised an one on...
Mar 23, 2023 by Murugappan
Byju Classes - Product cancellation delayed Closed
I brought the tablet learning program for my son studying in **th std matriculation syllabus under the promise of cancellation within ** days if the course is not useful. We found the course is not useful for his academic and hence asked for ca...
Jan 21, 2023 by T A George Thomas
Byju Classes - SD card stopped working Closed
Student name: Anoushka Paul Took Buju's service in **** for *th std to **th std. Suddenly the service was stopped in October. After continuous follow up with the team for approx * months, we received a SD card of only * th std instead of rece...
Dec 25, 2022 by Moutushi Paul
Byju Classes - Byju Package Delivered but not refunded Open
I had taken byju kg classes for my son in Oct ****. Got it cancelled and returned the product on **th Nov **** via Uncle Delivery App. Everytime i call, they say product not Delivered and they will escalate the issue and senior manager will ...
Dec 20, 2022 by Geetha hs
Byju Classes - Byjus subcription cancellation Closed
We have opted for Byjus online classes for my child for classes * to ** th, they assured that we can go for cancellation within ** days of period after activation if we dont like the classes, and they have taken the complete payment of rs *****...
Nov 15, 2022 by Chandiswar pasunuri
Byju Classes - Cheating promising false commitment Open
Byjus came and took our kids online classes registration by promising that classes would happen at *.**pm as we wanted. But after they took registration and left home, no one is attending our issues and neither they are refunding us the money a...
Oct 15, 2022 by Abubakar
Byju Classes - Cancellation and refund of loss from byju s Open
A councellor Mr Prasanna Pandey had come to advertise for the course and said everything good about byju's course classes In the July month ****. After paying in favour Avanse finanse collaborating company of Byju's **** rupees for joining he ...
Aug 20, 2022 by Ram Abhilash Saket
Byju Classes - Promised Product not delivered Closed
When we purchased the product, we were promised to have classes on Mon-to-Fri after *:** PM and in English medium. But when the classes started they put us in Bi-Lingual medium (English/Hindi) and when complained they put us in Saturday classe...
Aug 09, 2022 by Venkata Nimishakavi
Byju Classes - I want to cancel byju s subscription but they are making me fool Closed
I wanted to give back their product since day one when i received but they always making me fool,,their employe told me they want to talk with * year kid to manipulate him to study,,,their executive specially sahil bame guy working for jaipur z...
Aug 09, 2022 by Mohit soni
Byju Classes - Course Cancellation Open
We have bought the Byju Premium Product . We want to cancel the Premium but they are not giving information correctly for cancel the Course. Somehow, we have talked to Byju for cancel the course. They are saying they will not cancel the course ...
Aug 06, 2022 by S Das
Byju Classes - Live course discontinued and asked refund Open
We joined * years live classes course in Byju's at the end of September **** and will ending may****. I discontinued **st June and mailed *st july ****. After my request session link not given. EMI **% paid. After discontinued they balance **%...
Jul 09, 2022 by Suguna
Byju Classes - BYJU S classes not starting Closed
I have taken a package of **th, **th and **th. In **th it was going well, but in **th live classes are not starting, i am calling mentor, customer care, but there is no response and they are just making delays ...
Jun 20, 2022 by Noorpreet Singh Dhawan
Byju Classes - Stopping of mandate for not continuing byju package Open
We had taken a demo class from byju and deposited Rs. ****/- as token money for which trial classes were offered. We tried to contact the contact person for closure of the same as the kid was not able to pursue the same with school classes. But...
Jun 20, 2022 by shilpa chopra
Byju Classes - Schedule taken upto 12 but it show expired Closed
It was taken when arjun was in class, *rd std. every time when arjun went in class *th it was showing, *th class. Now it says subscribtion expired. We had paid till ** th class ...
Jun 06, 2022 by Arjun Gopalghare
Byju Classes - After cancellation down payment not refund Closed
I cancel byju councellor enrollment before ** hour but after ** day of regular cancellation mail and support call they not refunding money ...
Jun 02, 2022 by Ravindrakumar tena yadav
Byju Classes - Poor service Open
I purchased BYJU’S classes from class * to ** , By paying more than lakh they provided one chip of * and * standard Despite several requests they r not proving chip for next standards ...
May 29, 2022 by Anand anerao
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