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Videocon Dth Services - Can't able to see channels after recharging Videocon DTH

M v Naveen Kumar filed complaint against Videocon Dth Services on Jul 5, 2019

My customer ID number is *********,
My issue is while the time of switching on the DTH always it is showing no signal or contact customer care many times I had contact customer care regarding this issue but they are not responding properly I can't able to view the channels because while the time of playing the channels always is going stucking I can't able to see even one channel also I had contacted customer care many times they are telling that the executive will come but you have to pay the money my question is why I will pay the money when I am recharging every month timely wise please resolve this issue as soon as possible

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Videocon Dth Services

6

Total Complaints

3

Total Resolved

50.00%

Consumer Satisfaction

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

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