Byju ias - Byjus not cancel my loan and not provide Noc

Dear Team,

Student Name - Preety Gour
Register Ph. No. -**********
Register Mail Id -bssitu*@gmail.com
Mother's name - Rajesh kanwar
Course - byjus classes
Date of Registration - ** Oct ****
Full Course Price - *****
Down Payment - ****
Loan Amount - *****
Order Id - SO-****************
Date of Course Delivery -** oct ****
Date of Cancellation - **-nov -****

I hope you all are doing well !

My name is Rajesh kanwar mother of preety gour .

Through this mail I want to cancel the subscription of my daughter preety gour as per
the policy of ** day cancellation period from the date of delivery program
I informed mantor and your counselor as well but not getting any proper
response so writing mail here
reasons are given below:-
*. As per commitment mentor support is Nil.
*. No live classes scheduled as well which have given us on joining time

*. My daughter is not taking interest in Program due to lack of doubt solving by
byjus.
*. Syllabus is Different from coaching Syllabus.
*. And I'm also not satisfied with a program which is more helpful than
tuition.
*. Monthly EMI is very heavy for me, I can't afford this much.
*. more important u guys never care about customer satisfaction at all

I request to you please cancel my program immediately and effectively
from today, and initiate the refund in my account that given below and
closed the loan