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Byjus classes - Byjus complaint

Isa Evon Sequeira filed complaint against Byjus classes on Nov 28, 2022

Hello
I enrolled for Byjus classes for my * children on **th August ****. It was a siblings package. It cost me ***** & the consultant promised social studies but there was no books or study material for that subject. Also this ***** was converted to EMI for ** months. I wanted a refund within few days of enrolling as I didn't like the concept or support provided & even dat one subject wasn't included inspite of discussing before enrolling. Since I said I wanted to cancel Byjus registration for both my children my calls are being ignored. I want my hard earned money back as the EMI is still on & every month I am not benefitting but my money has been going in Byjus Account.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Byjus classes

23

Total Complaints

14

Total Resolved

60.87%

Consumer Satisfaction

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