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Byjus aakash - BYJUS Class

Mahalakshmi M filed complaint against Byjus aakash on Dec 8, 2024

I am writing to formally request a refund for the NEET and JEE online classes that I purchased from GYJUS in July ****. I paid a total of ₹*,**,*** (₹**,*** + ₹**,***) for these courses. Unfortunately, the classes have not been conducted, and the app has not been functioning as expected.

Despite multiple attempts to access the content, I have been unable to attend any classes due to technical issues, and there has been no communication or update from your team regarding the situation. As I have not received the services that I paid for, I kindly request a full refund of the amount paid.

Transaction Details:
Total Amount Paid: ₹*,**,*** (₹**,*** + ₹**,***)
Payment Method: Credit Card
Payment Date: *th June **** & *th Aug ****
I would appreciate it if you could provide a prompt resolution to this matter.
Thank you for your attention to this issue.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Byjus aakash

5

Total Complaints

2

Total Resolved

40.00%

Consumer Satisfaction

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