Facebook Pixel Tracking

Byjus classes - Byjus cheating issue

Jasmine Victoria T filed complaint against Byjus classes on Jun 10, 2022

My name is T.Jasmine Victoria and I am live in Sivakasi, Virudhunagar District, Tamil Nadu. I have been ordered product in byjus for the past one month ago. they gave me a ** day trial period so I tried it too and it was not useful for me. So I made a request to them to cancel the product and they also said that we will do it as soon as my request is accepted but it has not been canceled for a month now. They gave me a loan through the company I was to buy their product from but now they are forcing me to pay off that debt. They promised me that if I canceled within ** days I would not have to repay the loan and that I would repay the **** rs. But now i contacting them does not give the correct answer. They also say that we can only cancel if we pay the first monthly installment. How can they persuade me to build a loan EMI when I have followed exactly all the terms they said? They call at least * times a day... and sms continously.. I am a single parent and I am raising my * year old son. It is very difficult for me to deal with them and look after my earning work, Doing my home work and taking care of my baby. I humbly ask you to please help me and save me from this problem.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Byjus classes

23

Total Complaints

15

Total Resolved

65.22%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Ayush Mishra on Jul 10, 2023

Byjus classes – Councelor misconceptionClosed

Byju's councelor has provided me wrong course and promised that she will cancel the course and my emi will be cancelled and my paid amount will be returned .But now they are not accepting my calls nor responding to ...

Shiksha Tiwari on May 31, 2023

Byjus classes – Toppr to Byju s MergedClosed

Hey, I have purchased Toppr since **** and now toppr has been merged by Byjus so when i purchased toppr subscription i was been told that u can study classe *, *, * and ** and it is valid till august **** and as if...

V.p.balasaisanjeev on Dec 24, 2022

Byjus classes – CancelationClosed

Cancel my byjus course . One boy came to my house about byjus after *months I told cancel my byjus .that boy told pay **** we will cancel.but financial members is telling pay and i lost money of fines. Please help ...

Asha Sunitha on Dec 23, 2022

Byjus classes – Not attended classes but asking for paymentClosed

We requested to cancel the Byjus subscription in the month of October'** through cancellation@byjus.com. Earlier we request the concerned person Mr. Sampath regarding the change of plan or else cancel the plan in th...

Chandni bano on Dec 5, 2022

Byjus classes – Byjus salesman coaxed into subscription and no support shown from the byjus team Closed

The salesman of byjus had fooled my mother into subscription by promising her **** offline as well as online classes with top teachers for each student none of which was ever fulfilled and when complaint was made th...