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Red Bus - Bus booked from bus does not drooped me at destination stop

SANTOSH CHAVAN filed complaint against Red Bus on Jan 31, 2019

I have booked a ticket from malkapur to pune from red bus app. I have selected droping point at sangavi in pune and the bus driver droped me * km away(Sangavi Phata) from my actual drop and said , the droping point is not in our list but i have told him that the redbus app showing me the sangavi stop and at mornig * am he has droped me at that point and there was no vehical there for next journey .I have field a complaint to redbus customer care but no reply from them yet.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Red Bus

123

Total Complaints

52

Total Resolved

42.28%

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