File a Complaint against Red Bus
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Red Bus?
If you are not satisfied with Red Bus, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Red Bus and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Red Bus
But before filing a complaint, you should
a. Contact the customer support of Red Bus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
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Nov 16, 2023 by Vivek kumar Sahu
Red Bus - Travelling Open
Actually I have booked *tickets in redbus app on **-**-**** for *:**pm . My travelling is on **-**-**** but mistakely it got booked on **-**-****. Immediately I have called redbus customer care . I said them how can I travel with **mins can u p...
Oct 25, 2023 by D sai Kumar
Red Bus - Non pick by travel company Closed
We have confirmed booking from Dapoli to Ghodbandar but bus service Mangalmurty Ashiwini Travels did not pick us from bording point Karaniani Shala. We were waiting for bus from *.** Pm to **.** Pm. Bus services provided neither pick call and ...
Sep 24, 2023 by Pravin Gangaram Khandekar
Red Bus - Drop off point changed Open
I have booked a bus from Trichy to Thrissur on August **, ****. The drop-off point that I had selected is the Thrissur bus stand, and at the time of dropping, the bus driver told me that they wouldn't go to Thrissur and were forced to get down ...
Aug 20, 2023 by Cibin KI
Red Bus - Bus operator related issue red bus booking Closed
Due to bus operator i couldn't travel and seat was left vacant .bus was not reach at pickup point after ** minutes I informed to red bus helping line continues ly .now redbus denied to refund me ..redbus favouring to bus operator....
Jun 19, 2023 by Shailender singh
Red Bus - Refund not initiated Closed
I have booked tickets yesterday from redbus but my payment got deducted but due to technical issues they didn't confirm my ticket.there no way to call them. I need my refund in my original source asap. ...
Jun 04, 2023 by Megha saini
Red Bus - Bus didn t arrived but still not providing refund Open
I booked ticket from redbus app from noida to lucknow on **th may with intercity bus but even though we reached destination as mentioned in app still bus didn't arrived and picked. No call was getting connected with intercity bus. Later bus dri...
May 23, 2023 by Minaxi Mantri
Red Bus - Bus service regarding Closed
I have booked AC bus service on *th April and when I am boarding i just found out that it's a Non AC service and. When I reached the customer care i haven't received satisfactory reply from them and I have to travel all the night with utmost di...
Apr 06, 2023 by Pabbathi Swaroop
I have made a booking from Siliguri to Kolkata on Mar **. Bus time was mentioned as *:** pm Siliguri junction. I was at Siliguri junction opp to Bharat petroleum where buses usually stop and informed that driver as well about my location. He sa...
Mar 31, 2023 by Murali Naga Prasad Kakarla
Red Bus - Bus left half way Closed
I booked ticket from red bus app.my journey was from radhanpur to rajkot but bus left samakhiyali at night *pm.bus driver not provide any other bus.he left and go....
Mar 10, 2023 by Sk sakir uddin
Red Bus - Bus cancellation refund Closed
The bus was told to run but got cancelled and the refund was told to come to account but was not recieved ...
Jan 18, 2023 by Vishnu
Red Bus - TICKET AUTOMATICALLY CANCELLED and Then Rate HIKE Open
I booked ticket with new account so I can apply Coupon where I could get **% discount on first booking, so I did. Then at ****Pm I got mail, that my booking is cancelled and total amount is refunded. then I contacted to RedBus service, I get ...
Oct 28, 2022 by Rushikesh Kapse
Red Bus - Wrong Information Open
I am Jos.k.pratheesh, a customer who had booked the ticket on **th October **** at **:**.As a result of booking the ticket the following message was given by redbus in whatsapp that the bus will reach at the boarding location (Christ college,in...
Oct 22, 2022 by JOS.K.PRATHEESH
Red Bus - Bus was cancelled and not informed to individual Closed
This is to inform you that I booked a ticket through RED BUS APP from Chandigarh to Delhi which was schedule to depart at ****hrs from Chandigarh sector ** bus stand. But when I reached at the counter for confirming the bus number I was tol...
Oct 21, 2022 by ABHISHEK KUMAR
Dear team, I booked a travel from Kurukshetra to rishikesh via red bus (Rao Sahab Travels) booking and at the moment red bus driver called me that the route of tha bus is changed and i have to visit to Ambala or Yamunanagar to reach the dest...
Sep 23, 2022 by Ritu Rani
Red Bus - 29 july pay 3330 rs money deduction my account but ticket not booking Open
hi sir and mam ** July pay **** rs google pay payment successfully and deduction my account **** rs but ticket not booking so refund my money my account kindly check registration number-**********...
Aug 08, 2022 by anil Kumar chaudhary
Red Bus - Reschedule date option Closed
Yersterday i have booked from chennai to theni for **** rupess ticket and morning have try to reschedule the date, where the option is enabled for my ticket, but when tried no bus is available on the *th of june, however when i try check in the...
Jun 01, 2022 by vinoth r
Red Bus - refunded amount Open
Please not that Ticket id: TQDT******** and TQDQ********. The bus operator has informed that bus has been canceled. I have not received any information from REDBUS that bus has canceled and please select another or select for refund the full a...
Jan 07, 2022 by Siddarudh Biradar patil
Red Bus - Refund not initiated Closed
The driver in the bus did not call me regarding the bus arrival and departure he said I get personal information of people according to that driver droves the bus red bus I called they said the same I spoke with bus agents in the panjim bus sta...
Nov 23, 2021 by Goutham Reddy
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Questions about Red Bus
Ask questions about Red Bus and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Red Bus?
Ph: +919945600000
What is Red Bus office address?
ibibo Group Pvt. Ltd
Indiqube Leela Galleria,
5th Floor, #No 23, Old Airport Road,
HAL 2nd Stage, Kodihalli Village,
Varthur Hobli, Ward No: 74,
Bengaluru, Karnataka - 560008.
Ibibo Group Pvt Ltd.
3rd Floor, Tower B1,
Golden Enclave, HAL Old Airport Road,
Murgesh Pallya, Bengaluru,
Karnataka - 560017.
What is Red Bus customer care email?
Grievance Officer Details:
Mr. Sathish Krishnan
Email ID: grievanceofficer@redbus.in
Where to find Red Bus discount coupons?
Who is the Owner / CEO of Red Bus?
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