Red Bus - Money not refunded ^Open

My bus was cancelled by the operator as per call and already sent the screenshot and still my money is not returned Bus was on ** -**-**** at * ** pm Dewas to kanpur...

Feb 18, 2021 by MAYANK SHUKLA

Red Bus - Bus canceled by operator ^Closed

I have booked bus through Red bus on ** January from Gorakhpur to Delhi. The bus was KN Nehra travels. On he day of travel operator said the bus has breakdown so canceled the ticket. Till date no refund even after complain via Red Bus app...

Jan 30, 2021 by AMIT GUPTA

Red Bus - Ticket received after bus departure ^Closed

I booked a ticket from Ernakulm to chennai on *-**-**** on Raahath transport and the bus arriving time at Aluva boarding point is *.** Pm and I got the bus ticket conformation message from redbus at *.**pm. I missesd the bus and no refund pro...

Jan 04, 2021 by Kanagaraj R

Red Bus - Bus got cancelled without any explanation and the refund amount is not reflecting in my account ^Open

I had booked a ticket from Haldwani to Delhi for **th December, I received a message and mail saying that my trip has been cancelled (without any explanation or prior warning about it?) and full amount has been refunded. However, the amount has...

Dec 27, 2020 by Rachana Verma

Red Bus - Red Bus Not Refunding For Cancelled Bus ^Open

I have booked ticket for my father ( Senior Citizen) through RED BUS. Route: Ludhiana to Delhi Ticket No: TPCF******** Passenger: VINOD KUMAR SHARMA (**, MALE) PNR: ************_*********-**** Travels: PEPSU(PRTC) Departure: **:** PM ...

Dec 06, 2020 by DHARMESH SHARMA

Red Bus - Dear Red Bus Team I had booked a ticket from Delhi to Sultanpur on from Redubs The Bus operator was ^Closed

I had booked a ticket from Delhi to Sultanpur on **thNov from Red bus. The Bus operator was Akash Travels. Half hrs before the journey, when we were on the way to the boarding point I got a message saying the bus had been cancelled due to Vehic...

Nov 20, 2020 by Ashish kumar singh

Red Bus - Ticket cancellation ^Closed

I have requested to cancel my ticket before my boarding time.but they said that that should be happen * hours before of my boarding time.but recently I have cancelled a ticket before * hour of boarding time.they are changes policy in quickly....

Nov 05, 2020 by Anjan chowdhury

Red Bus - Bus operator cancelled the bus no refund given by redbus ^Closed

I booked a bus ticket through red bus from varanasi to jaipur on ** September ****,my pnr no ******& seat no. C in Srinath ji travels& amount ****,but bus operators Shrinath ji travels cancelled bus but refused to provide a y alternative bus, I...

Sep 28, 2020 by Amar Shekhar

Red Bus - BUS BREAKDOWN AND SANITISATION ISSUES ^Open

*. AC was not working since beginning because of which there was * hours hault and owner rudely said get a refund and leave in half way *. Somehow he arranged a mechanic after * hours and ac was repaired *. Bus was not sanitised properly *. ...

Sep 12, 2020 by Amit Ahuja

Red Bus - Traansaport Related Issue ^Open

I booked a ticket for **th July from Mahalaxmi travels via redbus for * pm as I had to reach in someone’s funeral by **th night. I reached the boarding point ** mins prior to the boarding time and was told by the driver to wait there and the...

Jul 21, 2020 by Monika Srivastava

Red Bus - Refund for bus ticket cancellation not received ^Open

Hi I had booked * tickets through red bus in Mar '** for my travel to be scheduled on *st May , however due to government directives my booking got cancelled when the lock down got extended until may'**, when I called red bus customer care they...

May 16, 2020 by Rajendra V Shetty

Red Bus - Bus got cancelled Refund has not been given to us ^Closed

I booked the bus ticket by the name of Aman Choudhary of Rs *** with ** discount included of Jakhar Travels from Red Bus app on March *, **** from Jaipur to Sanchore having departure date of March *, ****. But when I reached at the pick up poin...

Mar 19, 2020 by Aneesh Bagria

Red Bus - Bus got cancelled Refund has not been given to us ^Closed

I booked the bus ticket of Rs *** with ** discount included of Jakhar Travels from Red Bus app on March *, **** from Jaipur to Sanchore having departure date of March *, ****. But when I reached at the pick up point of bus on March *, ****, I c...

Mar 19, 2020 by Aneesh Bagria

Red Bus - A poor experience in Pathetic condition bus ^Closed

I booked the bus through redbus from Agra to Udaipur. The bus is pathetic condition. You can find dust everywhere, no power sockets are working. Curtains and sheets are torn and in very poor condition. Bus is smelling badly. They call it Volvo ...

Mar 13, 2020 by Pushpendra

Red Bus - Bus Missed because of driver and conductor ^Open

As I booked a ticket on red bus of *nd March **** from Delhi to Bikaner .in the morning when bus was about *** km far away from bikaner .. I requested driver to stop bus for letting me to use restroom. Self and conductor both went to use restro...

Mar 10, 2020 by Harsh

Red Bus - Bus dropped 10 km far from schedule place in midnight ^Closed

I booked a bus for dhanbad from kol. Bus was of pammi travels. And as per redbus bookingg ticket schedule place of deopping was puja talkies dhanbad in midnight * AM. But bus driver dropped us in Govindpur in midnight. It bcame a life threat wi...

Mar 09, 2020 by Pankaj

Red Bus - CHARGED WITHOUT PROVIDING SERVICE ^Closed

This a a genuine cheating with me. Cheat ticket money from public against online payment. I have booked * nos. of Bus Tickets for my very sick Senior Citizen parent (**yrs., **yrs) and My family for Kolkata to Digha date **.**.****. Red Bus has...

Mar 08, 2020 by SOMNATH GANGULY

Red Bus - BUS CANCELED BY OPERATORSHREE SAROJ TRAVELS ^Open

Dear Sir, My name is dhiraj kumar rai with mobile no. **********. I had booked bus from Delhi to Allahabad on **th Dec **** and date of journey is **th march ****. On same day of travel i got call from bus operator (**********) that du...

Mar 07, 2020 by Dhiraj Kumar Rai

Red Bus - Bag lost ^Open

My baggage was lost during my travel to Delhi from Amritsar in the bus. ...

Mar 07, 2020 by Dushyant Singh

Red Bus - Lost my luggage bag ^Open

I have travelled from Chennai to Bangalore on Feb,** **** with ticket no.TP*X********. I lost one of my cotton bag from my luggage,having two new pair of shoes,one mosquito net and carriage bag and other things. The driver and other guy were ...

Mar 01, 2020 by Prasanth Pydi

Red Bus - REFUND ^Closed

On **/**/**** I tried to booking a bus on Red bus by using a phone pay UPI. The amount has been debited from my account an the amount successfully credited to the merchant account on by showing the status of payment at phone pay app. But still ...

Feb 21, 2020 by I Bharat Kumar

Red Bus - Customer care denied to reschedule or cancel the ticket ^Closed

I have requested red bus customer care to reschedule my ticket from **th feb **** to **th feb **** due to personal issues but they denied it stating it cannot be rescheduled or cancelled as it has already been rescheduled from **th to **th. Thi...

Feb 11, 2020 by Srija reddy

Red Bus - Service deficiency issue ^Open

Sir i want to register a complaint regarding my bus travel(REDBUS.IN).I booked a ticket with redbus for **th Jan(Zadeshwar-Bharuch to Bhatiya) for Non AC for ** persons for which I was charged Rs ***/- . They have issued a ticket after bus dep...

Jan 29, 2020 by DAHYABHAI M PRAJAPATI

Red Bus - Payment done but bus ticket is not received ^Open

I had booked ticket through red bus from Nashik to Ahmedabad of falcon bus and the payment is also deducted from my account through Paytm UPI and the ticket was not comfired by red bus. The customer care representatives are not responding in pr...

Dec 26, 2019 by Yugandhar Sudhakar Choudhary

Red Bus - Bus Delayed ^Open

The departure time of the bus (Shapar - Ahmedabad) was **.** am on ** Dec. The name of the operator was Pavan travels. Pick up point was Maruti travels Shapar. When the bus did not come at the scheduled time i constantly tried calling the bus o...

Dec 12, 2019 by GAURAV RUPAREL

Red Bus - Bus cancelled ^Closed

I had booked a ticket on red bus app from sujangarh to udaipur **.**.** and paid online rs ****.** for this . I got a message from travel agent telling that bus was cancelled . I called the travel agent he confirmed the message and offer me an ...

Dec 11, 2019 by Ajay saini

Red Bus - Denied for Refund ^Open

I booked a bus(Yellow Pedal) through Red Bus from Delhi to Kanpur for **th October,**** **:** PM from Akshardham metro station for amount Rs.**** for two people.I was having only a ticket with bus details. I reached the boarding point at **:PM...

Nov 17, 2019 by Abhilasha Mishra

Red Bus - Refund not processed ^Open

During booking, due to some error with the red bus website, my booking didnt go through, however, my money got refunded from my credit card. Now its been more than ** days and yet they are to refund my amount. Nobody is responding from their en...

Nov 11, 2019 by Anirudh Pramil

Red Bus - REFUND NOT YET RECEIVED ^Open

I have booked ticket on red bus on ** nov **** through Amar travels but unfortunately bus got accident and the ticket got cancelled by Amar travels.. Still not yet received refund of **** rs... Customer service is not picking up the card.... Af...

Nov 04, 2019 by Anam Qazi

Red Bus - I booked my ticket from red bus and was not picked up at boarding point ^Open

I booked my ticket of ** Oct from jaipur to muzaffarnagar and was waiting with my family at the boarding point before the giver pickup time..But I wasn't picked up and later when called the contact mentioned I was told that bus departed ....Al...

Nov 01, 2019 by Saharsh

Red Bus - Bus operator has cancelled my ticket and redbus is not returning my money ^Closed

I have booked bus from red bus. bus was delayed around * hours. bus operator has cancelled my ticket. but, redbus guys are not refunding my money. I have raised case before * month ********. I have called them many times. they are not solving...

Oct 11, 2019 by Ankit Prajapati

Red Bus - Refund not received ^Open

I booked a ticket from Allahabad to Delhi. Actual time was **:** pm. Arrival time at Delhi was *:** am. But the bus arrived in Delhi (Mayur Vihar) at * am. Bcoz of that, I missed the next bus which is from Delhi to Ludhiana whose scheduled time...

Sep 06, 2019 by Gaurav Chauhan

Red Bus - SL Travels & Red bus ^Open

Hi, I have booked bus from hyderabad to banglore in red bus SL Travles on **th of August & bus fare was **** which is sleeper as per the paid bus fare i supposed to come till banglore but SL travels changed the bus before reaching banglore only...

Aug 19, 2019 by Santosh

Red Bus - Pickup point is shown wrongly ^Open

Pickup point is shown as Thirupuvanam which is in **km distance from Mannargudi.so booked the tickets to Ottanchathiram. Then I received the wrong PNR service number. I called the number for clarification. But they say that the place was shown ...

Aug 09, 2019 by Sudha Kesavan

Red Bus - Red bus fraud ^Open

Mene apne relative Abhishek Nandan ki red bus se Gorakhpur se Delhi ki booking kari jiske liye red bus ne mujhse **** rupees charge kare. Mera red bus ticket no (TN*R********) and pnr no. (**MJYK*R) hai jo bas raj travels ki thi. Ye bus **/*/**...

Jul 30, 2019 by Vijay Kumar

Red Bus - Refund from cancellation on redbus is not processed even after 3weeks ^Open

I got my ticket cancelled the day before of the journey and the got a message refund is initiated. But after a week I didn't got any money. So I called redbus customer care and they asked me to call PayPal customer care since I used payment thr...

Jul 24, 2019 by Jenish P M

Red Bus - Red Bus didn't send me the bus no or any contact detail of operator ^Open

I had booked a confirm ticket of UPSRTC (Jan Rath A/C *+*) using red bus app from Delhi to Rishikesh on **th June ****. I was standing there at boarding place right from *:** pm and the boarding time was *:** pm. But the bus operator didn't eve...

Jul 10, 2019 by Dheeraj Kumar

Red Bus - Booked bus from red bus ^Open

I have booked bus (Yadav Vishwakarma tour and travel) using red bus app. But the details such as pickup location and contact details provided is incorrect. I have trying contacting the driver half an hour earlier to find out the details of t...

Jun 26, 2019 by Samiksha Pansary

Red Bus - Promised service not provided ^Open

When we book bus ticket online redBus promise us to provide our chosen seats but when I booked my tickets through redBus and boarded my bus I came to know that the redBus has incorrect seat plan and the bus operator says that they have not upda...

Jun 03, 2019 by Mukund Mangwani

Red Bus - I have a booked a ticket from red bus bus got canceled They aren’t responding to my phone calls ^Open

I have booked tickets with red bus from Eluru to Hyderabad on **th may But the bus was canceled and no alternative has been arranged Whenever I call the customer service I’ve keeps saying same thing and disconnects my call I would ...

May 29, 2019 by Sai Narayana

Red Bus - Cheated and high amount charged for ordinary bus ^Open

I have booked * tickets from Chandigarh to Manali in Indo Canadian Mercedes Benz bus thro redBus on **.**.****, **.**. I have waited more than *.** hours at the Indo Canadian company office. At last only ordinary bus came to office. I have aske...

May 18, 2019 by Jeyalaximi

Red Bus - Red Bus left me and my parents stranded at night ^Open

I was supposed to be travelling with my family when the bus left us stranded at night and did not even communicate. I tried calling them again and again but the bus operator kept saying stay at the location. I tried calling the red bus again an...

May 16, 2019 by Bhanu Sharma

Red Bus - Bus cancellation done ^Open

The Red Bus app showed Nilamadhab Travels running between Bokaro and Ranchi on **th of May ****. I got my ticket booked on it. Later when I called the bus operator he said that the bus was already cancelled but still it was showing on the app. ...

May 12, 2019 by Jyoti

Red Bus - Refund not received ^Open

On March **th **** I had a failed transaction with Redbus. I followed up with them multiple times regarding this refund but they don't respond in a proper way. They have not refunded my amount to date. I need to file a case against these frauds...

May 08, 2019 by Sunny Chadha

Red Bus - Refund not received ^Open

Date of Journey: ** March **** Issue: Ticket payment is done but no ticket confirmation. I booked a ticket from Nashik to Pune on **nd March ****, of MSRTC bus. The payment of the ticket was done but due to a technical problem, it stated that...

May 02, 2019 by Vishal Pise

Red Bus - Refund not given ^Open

On *th April ****, I booked a ticket for the journey from Aligarh to Lukhnow by Red Bus. The amount was deducted but the seat was not allocated. The passenger was deboarded from the bus. We have to suffer humiliation, mental harassment and a lo...

Apr 26, 2019 by Mohd Saif Khan

Red Bus - Bus did not showed as per the boarding time ^Closed

I booked a bus from Redbus en route from Ahmedabad to Udaipur. The name of the travel was Laxmi travels. The bus was scheduled to come at *:** pm at the boarding point. Redbus notified the information through the message about the bus and the c...

Apr 18, 2019 by Prasun khabya

Red Bus - Bus cancelled but still my money is not refunded ^Open

On **rd March I booked tickets from Indore to Ahmedabad at ** pm on GSRTC Bus. When I went to the boarding point and I do enquiry about the bus on Gangwal bus stand Indore. So they told the bus is not coming before * days and also not coming af...

Apr 04, 2019 by Aayushi gangarde

Red Bus - Money paid but ticket didn't get booked ^Open

On **, March I paid Rs. *** via Google Pay to redbus for a bus ticket from Kangra To Delhi ISBT. The money got deducted but the ticket didn't get booked. I called them for a refund many times but every time they told me to wait for ** hours and...

Mar 26, 2019 by Shivam Sharma

Red Bus - Met with bus accident ^Open

This is regarding the Morning star travels AP -**-TM-**** from Bangalore to Machilipatnam. The experience was very bad. The bus met with an accident. It hit a current pole and fell reverse, so I took another bus at midnight. This is not fair, ...

Mar 14, 2019 by Maddala Sai kanakam Bhargav

Red Bus - Not refunding my money ^Open

I booked two tickets on Redbus. On the last step, money debited from my account but tickets were no booked. Then I report it to the Redbus but they are saying that they have not received any money....

Feb 20, 2019 by Hitesh Katakam

Red Bus - Bus is delayed by 5 hours ^Open

Hi Team, I booked ticket in redbus for Mumbai - Shirdi on *th Feb and redbus promised the arrival time as *:**PM but bus got delayed by * hours due to delayed start time at origin. They have not intimated/ sent any messages to me. I would li...

Feb 12, 2019 by Saitej Kurapati

Red Bus - Worst Travel Experience With Red Bus & Shama Sardar HPM travels ^Open

redbus is my only travel partner. I book tickets in redbus because they will have good list of buses. In the same mind set booked * tickets for volvo sleeper - shama sardar travels ( chennai to Coimbatore ) redBus mTicket Route: Chennai to Coi...

Feb 11, 2019 by Mohanraj M

Red Bus - Bus hire inconvenience ^Closed

would like to bring to your notice regarding our recent bus hire. On day * We were supposed to shop at delhi and leave to rishikesh, but the driver Mr. Sonu was not following traffic rules and got caught by the police and his license got s...

Feb 11, 2019 by Anvitha Reddy

Red Bus - Red Bus Horror ^Open

Team, I made a reservation with a red bus in Dec **** for travel in Feb ****. It was a tempo traveller - please see attached details. My apathy is as below - *. I was promised a new bus when I had made the reservation. The bus I received ha...

Feb 06, 2019 by Ashish Ashok Baid

Red Bus - Ticket not booked but money deducted ^Open

I booked a bus ticket from Gurgaon to Kanpur for ** January ****. I paid RS **** for the same using my upi but after transaction redbus showed that transaction failed and the ticket was not booked. I called their customer care * to * times, wr...

Feb 05, 2019 by Shiv Pratap

Red Bus - Refund denied ^Closed

On **/**/**** I booked * bus tickets from Panvel to Aurangabad on RedBus mobile app. The amount of Rs.****/- was paid by me from my Amazon wallet. The transaction was successful, the amount was credited in RedBus account but the tickets were no...

Feb 04, 2019 by Pradeep Kumar Gupta

Red Bus - Bus booked from bus does not drooped me at destination stop ^Open

I have booked a ticket from malkapur to pune from red bus app. I have selected droping point at sangavi in pune and the bus driver droped me * km away(Sangavi Phata) from my actual drop and said , the droping point is not in our list but i h...

Jan 31, 2019 by Santosh Vilasrao Chavan

Red Bus - Booking not confirmed but amt got deducted from account ^Open

Hi, It was happened with red bus booking not confirmed but the amount got deducted from my account, actually I paid amt through phone pay it was successful transaction and I called to bank and got information like it's got debited by my accoun...

Dec 28, 2018 by SOUMYA SURESHAPPA TOTAD

Red Bus - Money refund ^Open

I tried to book the bus ticket from guntur to Hyderabad using red bus app, money rs/-*** debited and paid through Google pay and tickets not confirmed, and nor my refund done.when asked in bank the transaction is done in name of red bus, redbu...

Dec 28, 2018 by Shaik Akhil

Red Bus - Refund ^Open

booked ticket with red bus, mumbai to goa, payment done ticket not done. I initiated a refund immediately as I had urgent booking requirement. ticket was booked in the *nd try. *st attempt was a technical issue at red bus end, not a fault of mi...

Dec 27, 2018 by Priyadarshini Mandal

Red Bus - Bus Cancelled ^Closed

I booked two tickets for **st Dec **** **:** AC sleeper for Amar Travels on **th Dec ****. On the afternoon of **st Dec, I got a call from bus operator that the bus has been cancelled. They did not provide me with any of the reasons and told me...

Dec 21, 2018 by Sourabh Yadav

Red Bus - Refund on the ticket ^Open

I booked a ticket on **.**.** through redbus application in phone pe. travel was from Bidar to Mumbai on **th Nov'** & bus departure timing from bidar was * p.m. through Citizen travels. On **th Nov'** I got a message stating that the bus has b...

Dec 20, 2018 by Vijay Kumar Sikenpur

Red Bus - Bus was changed and given a very poor quality bus at the same price ^Open

Hi Team, I booked a bus from Ahmadabad to Udaipur for *th November. My boarding point was Ramoll toll plaza. Before I boarded the cab for Ramoll Toll Plaza, I called the operator and I was told that the bus is a bit late. I was waiting at ...

Nov 20, 2018 by Rahul Jha

Red Bus - Amount got deducted but booking has not done in redbus ^Closed

I was trying to book the ticket on redbus.Amount has got deducted but I have not got any confirmation or ticket.I spent Rs ****/- whereas I have not received my ticket or any confirmation....

Nov 19, 2018 by Sanjib Chowdhury

Red Bus - Refund not received ^Open

Amount wast deducted and didn’t received any tickets. It’s been a month and the customer care is not helping. Every time i call they say wait for ** hours it will be initiated....

Nov 16, 2018 by Sadhika thakur

Red Bus - Refund not received and customer care is not responding at all ^Open

I tried booking through redbus twice on *rd November **** but both of the times amount was deducted and ticket was not issued. First time amount was deducted from my amazon pay balance and second time from my account. I got refund from my secon...

Nov 15, 2018 by Ameet Ashok Yeole

Red Bus - Amount not refunded ^Closed

I recharge mobile in red bus for rs *** in two times.Amount can be taken in bank account but mobile number cannot be recharged.Red bus cannot be refunded that amount.Order ID: *******...

Nov 12, 2018 by R.Ajay balaji

Red Bus - Bus operator cancelled the bus without informing ^Closed

We waited for almost * hrs for bus to arrive but it didn't. Moreover, bus operator didnt call or pick our calls. We had to take local bus as we can't wait forever and had business meeting next morning. Today, we tried contacting redBus via reg...

Nov 12, 2018 by Abhishek joshi

Red Bus - Refund not given by RedBus ^Open

I tried booking ticket from Pune to Nagpur but that didn't happened. Money got debited from my account but ticket wasn't booked. I contacted the customer support for this but they are saying money has not been credited to the RedBus account. I...

Nov 07, 2018 by Tushar Ramdas Gaikwad

Red Bus - Refund not received for cancelled ticket ^Closed

Trip ID: TM*V********, Bus operator informed that bus got cancelled, but Redbus has not refunded the amount even after * months, complaint has raised multiple time to redbus still no response...

Nov 05, 2018 by Chandra

Red Bus - Wrong promised ^Closed

due to improper service they promised for refund rs **** on email but he do only ***....

Oct 25, 2018 by arvind kumar

Red Bus - Refund for cancelled ticket not received. ^Closed

I had cancelled * tickets booked separately from Hyderabad to Bangalore for **th Aug ****, with Tkt IDs: TM********** TM********** For each cancellation I have to get ***.** Rupees refunded, so total(Rupees ****/-). It has been * months now...

Oct 16, 2018 by Swetha Ravichandran

Red Bus - Im not getting refund ^Open

i booked ticket from bangalore to guntur i got ticket from bangalore to guntur by redbus but i got bus operators ticket as bangalore to guduru i called to bus operator they replyed that i booked ticket from bangalore to guduru they said that it...

Oct 11, 2018 by allam siva sai kumar reddy

Red Bus - Refund amount for bus cancellation ^Open

I booked a ticket from Hyderbad to Tuljapur on oct* and the bus was cancelled without any intimation. when i contact red bus there told to contact MSTRC counter for refund but the conuter person said there are only agency and cant refund amoun...

Oct 03, 2018 by Sreekanth Munipally

Red Bus - Refund for failed transaction ^Open

My name is rahul a dsouza. I had booked a ticket on *th august for a journey from bangalore to mangalore on **th august in sri adinateshwara roadlines at a cost of rs ***.** through tez upi, for the passenger named sachin vas. Your customer sup...

Sep 07, 2018 by Rahul A D souza

Red Bus - Cancellation of Ticket ^Open

I booked My wife ticket on * september **** by Red Bus From Jaipur to udaipur for Journey on Dated ** September **** on **.** PM By Jain Parswanath Travels.Total Cost of Ticket is *** Rupees.On ** september I called on ** september afternoon to...

Sep 07, 2018 by Gaurav Singh

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