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Bala Chandar filed complaint against Bose Audio on Jan 4, 2022
I purchased Bose QuietComfort True Wireless earbuds from Amazon on July **th, ****.
I used the product for few days and suddenly my right headset stopped working so I approached the Bose service center on Sep **st, ****, they explained to me that there is an issue with software and will replace the product.
I received the replacement product after "forty-six" days on *th Nov ****. After a couple of days of usage, the replaced product also suddenly stopped working on the right side. I again approached the service center on **th Nov ****, they again explained to me that there is an issue with software and will replace the product.
Currently my second replacement product is with the service center for more than ** days.
Because of the repeated faulty products, I requested a refund, but the service center personnel denied the refund also behaving rudely.
Kindly help me to get the refund amount from Bose service center.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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